Warranty for your VARTA® battery
Regardless of where you have purchased your VARTA® battery in Malaysia, in the rare event where you need a replacement battery within the valid warranty period, contact our local service centers. This warranty programme is brought to you by YSK Marketing Sdn. Bhd. For any enquiries, please contact YSK at +60 3-3291 6912.
Steps for Warranty Claim
Call the VARTA® service centre nearest to you and provide the following information:
- Your location
- Contact number
- Vehicle registration number
- Vehicle type
- Battery model (indicated on top of the battery)
- Date of purchase
Prepare your purchase invoice for validation by the service representative.
Wait for the service representative to arrive and provide your purchase invoice (hardcopy/digital image) as proof of purchase and for verification of warranty period. Invoice should indicate place of purchase and date of purchase.
The service representative will inspect your battery and issue a free new replacement battery of a similar model, upon verification of battery failure due to manufacturing defect. Service charge applies if replacement is required outside of service centre, or out of standard business hours.
Service chargesDepending on your distance to the service center, the below charges applies and is to be made payable to the service center directly. The service charges will be waived if you visit the service center during standard business hours
Business hours are Monday through Friday form 8:00am to 5:30pm, excluding public holidays. A service charge of RM80 applies for any service support out of standard business hours and public holidays.
|Your distance to a service center||Service charge|
|At service center (for batteries within warranty period)||Free of charge*|
|Less than 10km||RM20|
|Less than 15km||RM30|
|Less than 20km||RM40|
|Outside standard business hours||RM80|
*This warranty programme is brought to you by YSK Marketing Sdn. Bhd. and only valid for batteries purchased in Malaysia, within the valid warranty period. Terms and conditions apply.
For more information, visit below:
YSK Marketing Sdn Bhd (634500-K)
No.14 & 16, Lorong Klang Perdana 1B,
Taman Klang Perdana
42100 Klang, Selangor, Malaysia
Also available from:
|FJ Union Battery Auto Service Sdn Bhd (Johor) ||Johor ||No. 18, Jalan Setia 12/1, Taman Setia Indah, 81100, Johor Bahru, Johor ||06-233-1335 ||-|
|Service Centre (Kelantan) ||Kelantan ||5605-D, Jalan Long Yunus, Wakaf Mek Zainab, 15300 Kota Bahru, Kelantan ||-||017-941-2783 |
|Cartech Battery Sdn Bhd ||Kuala Lumpur ||No. 8, Jalan Segambut, Segambut, Off, Jalan 6/38d, Taman Sri Sinar, 51200 Kuala Lumpur ||03-6732-0074 ||012-709-5532 |
|Jovest Marketing Sdn Bhd ||Kuala Lumpur||47, Jalan Medan Putra 6, Medan Putra Business Centre, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur ||03-6263-2822 ||-|
|FJ Union Battery Auto Service Sdn Bhd (Melaka) ||Melaka ||No. 7, Jalan TU 54, Taman Tasik Utama, Ayer Keroh, 75450 Melaka ||06-233-1335 ||-|
|FJ Union Battery Auto Service Sdn Bhd (Negeri Sembilan) ||Negeri Sembilan ||No. 115 & 116 Jalan Zaaba, 70100, Seremban, Negeri Sembilan ||06-761-7987 ||-|
|Thong Battery Marketing Sdn Bhd (Pahang) ||Pahang ||No.1, Jalan IM 14/3, Taman Perindustrian Ringgan Fasa 1, Setor III Bandar Indera Mahkota, 25200 Kuantan, Pahang, Darul Makmur ||09-572-3229 ||016-923-5473 |
|HF Power Sdn Bhd (Perak) ||Perak||19 & 21, Jalan Sungai Pari, 30200, Ipoh, Perak ||05-2436-888 ||012-571-6888 |
|HF Power Sdn Bhd (Penang) ||Pulau Pinang ||101 & 103, Lebuh Kota Permai 1, Taman Kota Permai, 14000, Bukit Mertajam, Pulau Pinang ||-||012-571-6888|
|Naga Maxamp (M) Sdn Bhd ||Sabah ||Lot 21, Lorong Mangga 1, Kolombong BDC Industrial Estate, Jalan Kolombong, 88450 Kota Kinabalu, Sabah ||088-431-138 ||010-369-5660 |
|Vertex Trading Co. ||Sarawak ||174A, Jalan Stampin, 93350, Sarawak ||082-456-609 ||016-808-0509 |
|Yu Chuan Battery Sdn Bhd ||Selangor ||No. 12, Jalan Samudera Barat, Samudra Industrial Park, 68100 Batu Caves, Selangor ||03-6188-4271 ||012-339-7666 |
|Glow Industry Marketing Sdn Bhd ||Selangor||No. 3A, Jalan PJS 8/18, Dataran Mentari, 46150 Petaling Jaya, Selangor ||03-5611-8300 ||012-711-7551 |